Tuesday, October 8, 2024
HomeTravelRentalReady launches fully autonomous AI agent for STRs

RentalReady launches fully autonomous AI agent for STRs


RentalReady, a property
management software company and subsidiary of GuestReady, has launched Maia, an autonomous artificial agent for
short-term rentals.

Property managers can use the tool to automatically respond to guest inquiries and it will handle guest communication without the
need of human intervention, according to a statement. In addition, Maia will assist managers with multiple tasks including upselling, reviews and revenue
management.

GuestReady, a PhocusWire Hot 25 Startup in 2019, has deployed Maia in five languages across its portfolio of more than 3,000 properties in Europe
and the Middle East and Alexander Limpert, co-founder and CEO of the rental management company, anticipates the agent’s financial impact will be โ‚ฌ1 million in 2025.

RentalReady has already launched several AI-driven features,
including the introduction of on-demand itineraries; identifying the
guestsโ€™ mood and suggesting answers within the platformโ€™s unified inbox and
smart replies to guest reviews. Property managers can use AI to assist with their responses to guests and also to handle after-hours exchanges.ย 

โ€œAI depends on a rich data set, and RentalReady has the deepest data of any PMS,โ€ said Franรงois Lavie, CTO of RentalReady. โ€œWe collect more data on the property and the guest than even the biggest OTAs can handle. Iโ€™m not surprised how fast Maia has picked up the task of guest communications. Itโ€™s really just the beginning of her capabilities.โ€



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