Etihad Airways has launched an innovative online chat feature designed to ensure its guests have the latest accurate information on the documents they need before they travel.
The system can be accessed through the airline’s online chat feature on etihad.com, found in the ‘Get In Touch’ section of the Help page. Simply choose the Travel Guidelines and Transit Information in the chat’s menu option. This guides customers through a series of questions and then lists the visa, ticket and travel documents they need, along with any other requirements.
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