A United States court has ruled that
Booking.com violated the Computer Fraud and Abuse Act in a case brought against
the online travel agency by Ryanair.
The Ireland-based low-cost carrier claimed Booking.com
accessed the airline’s website without permission, causing loss for the carrier. The jury in the Delaware District Court also ruled Booking.com had done the screen scraping knowingly with “intent to
defraud,” and it also dismissed Booking.com’s counterclaim that Ryanair had
defamed the OTA and that the airline was guilty of unfair competition.
“We expect that this
ruling will end the internet piracy and overcharging perpetrated on both
airlines and other travel companies and consumers by the unlawful activity of
OTA pirates like Booking.com,” said Ryanair CEO Michael O’Leary.
Subscribe to our newsletter below
“It is unacceptable that
global giants, like Booking.com … have been engaged in these illegal and
deceptive practices for many years with the intent to defraud both Ryanair and
consumers. Ryanair has fought to protect consumers and ensure that they have
direct access to Ryanair’s low fares, and our low-price ancillary services
without OTAs, like Booking.com and others, inserting themselves into this
relationship in order to overcharge unsuspecting consumers who believe they are
booking directly with Ryanair, but in fact are being duped into booking (at
inflated prices) via these OTA pirates like Booking.com.”
In recent months Ryanair
has given authorization to a number of OTAs to resell its tickets, including a
deal with Expedia Group announced just yesterday. Earlier this month Ryanair
announced similar deals with Etraveli Group and Lastminute.com.
